INTERNET PRIVACY STATEMENT

Marriott and Renaissance Caribbean & Mexico Resorts (MARCAM) has a strong commitment to providing excellent service to all of our customers and visitors of this Web site, including respecting your concerns about privacy. We understand that you may have questions about how this Web site collects and uses the information that you provide to us. We have prepared this statement to inform you of the privacy principles that govern this Web site, including ParadisebyMarriott.com and other sites included within ParadisebyMarriott.com, which are listed in this privacy statement ("Statement").

This Statement contains numerous general and technical details about the steps we take to respect your privacy concerns. We have organized the Statement by major processes and areas so that you can quickly link to the information of most interest to you.

At MARCAM, meeting your needs and expectations form the foundation of everything we do--including protecting your privacy.

If after reviewing this Statement, you have any questions or privacy concerns please send an email to unsubscribe@marriott.com or send a letter to:

Marriott and Renaissance Caribbean & Mexico Resorts
Attn: Internet Questions
2500 Weston Road, Suite 300
Weston, FL 33331

Direct Links

Browsing
Information We Collect
Disclosure of Information to Third Parties
Cookies
Pixel Tags
Emails about Special Offers and Promotions and Opt-Out
Events and Meetings
Sweepstakes
Other Sites
Legal Issues
Other Marriott Sites Within Marriott.com
Marriott.com Internet Privacy Statement Changes

Browsing
This Web site does not collect personally identifiable information from your computer when you browse this Web site and request pages from our servers. This means that, unless you voluntarily and knowingly provide us with personally identifiable information, we will not know your name, your email address, or any other personally identifiable information. When you request a page from our Web site, our servers log the information provided in the HTTP request header including the IP number, the time of the request, the URL of your request, and other information that is provided in the HTTP header. We collect the HTTP request header information in order to make our Web site function correctly and provide you the functionality that you see on this Web site. We also use this information to better understand how visitors use our Web site and how we can better tune it, its contents and functionality to meet your needs.

Information We Collect
When we need to collect personally identifiable information from you to provide you with a particular service, we will ask you to voluntarily supply us with the information we need. We will use your email address to 1) notify you about special offers and promotions as described in the email section of this privacy statement, as well as 2) send you periodic satisfaction or market research surveys. You can opt out of emails at any time. On occasion, we use third parties to provide us with additional contact information about you given the information you provided to us directly. For example, if we know your name and postal address, we may use third party to provide us with your email address. We would then use this information for market analysis and marketing purposes.

Disclosure of Information to Third Parties
MARCAM does use the services of third parties, such as email service providers and marketing companies that act as agents on behalf of MARCAM. These parties are contractually prohibited from using personally identifiable information for any purpose other than for the purpose MARCAM specifies. We do provide non-personally identifiable information to certain service providers for their use on an aggregated basis for the purpose of performing their contractual obligations to us. We prohibit the sale or transfer of personally identifiable information to entities outside of the MARCAM family of companies and hotels for their use without your approval.

Cookies
Our Website uses "cookie" technology. "Cookies" are encrypted strings of text that a Web site stores on a user's computer. Our Web site requires the use of a Cookie throughout the online reservation process. Without Cookies we will not be able to keep information you enter on multiple pages together. Cookies also enable us to customize our Web site and offerings to your needs and provide you with a better online experience on MARCAM. In addition, Cookies are used to:

  • Measure usage of various pages on our Web site to help us make our information more pertinent to your needs and easy for you to access
  • Provide functionality that we believe would be of interest and value to you

The types of Cookies that we use are referred to as "session" Cookies and "persistent" Cookies. Session Cookies are temporary and are automatically deleted once you leave ParadisebyMarriott.com. Persistent Cookies remain on your computer hard drive until you delete them. We do not use Cookies to ascertain any personally identifiable information about you apart from what you voluntarily provide us in your dealings with MARCAM. Cookies do not corrupt or damage your computer, programs, or computer files.

We use third-party advertising technology to serve ads when you visit our Web site and sites upon which we advertise. This technology uses information about your visits to this Web site and the sites upon which we advertise, (not including your name, address, or other personally identifiable information), to serve our ads to you. In the course of serving our advertisements to you, a unique third-party persistent Cookie may be placed or recognized on your browser. In addition, we use beacon gifs (see description below), provided by our ad-serving providers, to help manage our online advertising. These beacon gifs enable our ad server to recognize a browser's Cookie when a browser visits this site and to learn which banner ads bring users to our Web site. The information our ad-serving providers and we collect through this technology is not personally identifiable.

You may set your browser to block Cookies (consult the instructions for your particular browser on how to do this), although doing so may adversely affect your ability to perform certain transactions, use certain functionality, and access certain content on our Web site.

Pixel Tags
MARCAM and its third-party service providers use pixel tags (also known as "clear gifs" "beacon gifs" etc.). Pixel tags are not visible to the user of the site and consist of a few lines of computer coding delivered with the Web page. Pixel tags are not used to collect any personally identifiable information about you apart from what you voluntarily provide us in your dealings with MARCAM. MARCAM and our email service provider use pixel tags to:

  • Track customer response to MARCAM advertisements and site content
  • Determine your ability to receive HTML-based email messages. Our email service provider includes a pixel tag, which they refer to as a "coded sensor" in all of the HTML-based messages sent on our behalf. The sensor activates when the email message is opened and flags the email address of the user as one that is capable of receiving HTML-based email messages. This capability helps our service provider to send the email in a format you can read. The sensor does not collect or use any other information. If you cannot receive HTML, you will not receive a functioning sensor
  • Know how many users open an email and allow our service provider to compile aggregated statistics about an email campaign for us

Allow us to better target interactive advertising, enhance customer support and site usability, and provide offers and promotions that we believe would be of interest to you

Emails about Special Offers and Promotions and Opt-Out
It is our intention to only send you email communications that will be useful to you and that you want to receive. These communications will relate to MARCAM offers which may also include the promotions of select, reputable third parties with whom MARCAM has a strategic marketing relationship because they offer products or services that we believe would be of interest to you. We may use a third-party email service providers to send emails. These service providers are prohibited from using your email address for any purpose other than to send MARCAM-related email.

If you do not wish to receive email updates or offers unsubscribe here. In addition, every time you receive an email, you will be provided the choice to opt-out of future emails by following the instructions provided in the email.

Events and Meetings
If you would like to submit a request for proposal online or order a complimentary copy of our Meeting Planner brochure you will be required to provide certain personally identifiable information. All personally identifiable information you provide such as name, mailing address, email address and telephone number will be transmitted to MARCAM as an email via the Internet and is not encrypted. Personally identifiable information you provide to us will be treated as confidential information and is subject to our company's security procedures and policies regarding protection and use of confidential information. MARCAM will not use this information for any other purposes.

Sweepstakes
On occasion, we conduct sweepstakes that entitle the winners to prizes. Each sweepstakes has it own terms and conditions. Some sweepstakes require you to choose to enter and for others you will be entered automatically if certain elements described in the sweepstakes terms and conditions are met. You will be informed before a transaction is executed if it will result in an automatic entry into the sweepstakes. As part of entering a sweepstakes certain personally identifiable information such as name and email address will be required. We may use this information to send future communications about specials and offers.

Other Sites
MARCAM is only responsible for the privacy statement and content of this Web site. We are not responsible for the privacy practices or the use of cookies on Web sites that you have accessed this Web site from and to the non-MARCAM Web sites that you may access from this Web site.

Legal Issues
This is a United States Web site and is subject to United States law. MARCAM will disclose personally identifiable information without your permission when required by law, or in good faith belief that such action is necessary to investigate or protect against harmful activities to MARCAM guests, visitors, associates, or property (including this site), or to others. As mentioned above, laws related to personally identifiable information vary by country.

Other MARCAM Sites Within ParadisebyMarriott.com
Within ParadisebyMarriott.com are numerous other Web sites that are accessible from links within ParadisebyMarriott.com or via separate URLs. Namely, these Web sites are:

http://www.paradisebymarriott.com/

http://www.paradisebymarriott.com/escapenow

http://www.marriottaruba.com/

http://www.curacaomarriott.com/

http://www.marriottfrenchmansreef.com/

http://www.renaissancearuba.com/

http://www.casamagnacancun.com/

http://www.jwmarriottcancunresort.com/

http://www.casamagnapuertovallarta.com/

http://www.stkittsmarriott.com/

ParadisebyMarriott.com Internet Privacy Statement Changes
In the future, we may need to change this privacy statement. All changes will be made here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone. This statement was last updated on June 25, 2004.

 
 

 
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