Marriott Caribbean & Mexico Resorts

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Marriott Caribbean & Mexico Travel Interruption Policy

Marriott Caribbean & Mexico Travel Interruption Policy

The policy is designed to aid Marriott International guests at participating Marriott and Renaissance branded properties* who’s reservation and/or stay is impacted (as described below) by a hurricane.** The policy applies to the following two categories of Marriott customers: (i) reservation holders and (ii) guests who are on property at the time of a hurricane. This policy is effective for reservations scheduled to occur between June 1 and November 30 of each year.

Reservation Holders
On-Property Guests
Group Contract Guests

**For purposes of this policy, a hurricane is typically a tropical cyclone in which the maximum sustained surface wind is 74 mph (64 knots) or greater. Marriott will rely on the U.S. National Weather Service’s classification of a tropical cyclone as a hurricane.

*** A direct hit is defined by the U.S. National Weather Service’s National Hurricane Center (www.nhc.noaa.gov/aboutgloss.shtml) as: “A close approach of a tropical cyclone to a particular location. For locations on the left-hand side of a tropical cyclone's track (looking in the direction of motion), a direct hit occurs when the cyclone passes to within a distance equal to the cyclone's radius of maximum wind. For locations on the right-hand side of the track, a direct hit occurs when the cyclone passes to within a distance equal to twice the radius of maximum wind.”