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ARUBA MARRIOTT
"I just wanted to compliment Martijn Dekker and the whole Aruba Marriott staff. Our IWLA insurance captive group had a very successful meeting at the Aruba Marriott Jan. 24-26 and Martijn was a joy to work with throughout. He did what all really good hotel Events Managers do…he made us look good to our members. The event was great and we got many compliments of everything from the food and beverage to the excellent service. Any changes or problems I came across during the past few months were taken care of quickly and with good humor by Martijn. He was very responsive to all our needs and I appreciated his efforts."

"Thank you so much for making our "Aruba wide ADP program a success. Your dedication and professionalism contributed to a program level that has exceeded our expectation. Many of our guests, whom have all left by now, have commented on the great staff of the Marriott. Our guests went home with the conviction that they were the 'lucky ones' by staying in the best hotel on the island. You were an integral part of our ADP Team and we have wanted to express our sincere thanks to you for making a difference in our team and showing the best Aruba has to offer."

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CURAÇAO
"It has been long overdue, but it will be never too late to testify that the January/February 2007 Master Group L.P. Annual Incentive Trip held at your property was the BEST EVER they had in more than 25 years of incentive trips! Everything from the site inspection, through the planning process, budgeting, elaboration of themed events, creation of special menus, booking entertainment, making it happen and, finally, accounting, HAS BEEN PERFECT! It maybe seems too nice to be true, but myself I am working as a meeting planner for more than 30 years (SNIF!), and I can certify to anybody that this statement is 100% accurate: I therefore invite anybody who is sceptic or want to know more to contact me for more details and examples. Your property is ideally located, is very well maintained, the staff is awesome, the service is right on time, the food is always fresh. Overall, the Curacao Marriott experience is a treat for any meeting planner who appreciates quality and efficiency in a different upscale atmosphere. Like me, if you choose the Curacao Marriott for an incentive program, you sure will be a star in front of your customer and you will retain the business for the future... I would like to say again than you to all the member of your team from A to Z with a special hello to Ericson, Fernando, Freddy, Heidi, Jaime, Joel, Marisca, Matu, Riguero and Tirza (the best event manager in the world!)” Richard E. Poitras, ABC

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"I wanted to take a minute to write and tell you what an exceptional event we enjoyed while visiting your resort over the last 10 days. Our guest were extremely satisfied. We did not plan to return to Curacao for several years as we rotate locations quite frequently; however, the success of this event has encouraged us to put Curacao back on our calendar sooner rather than later. Thank you again to you and your staff."

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"We have used many Marriott properties over the last 20 years and I have always enjoyed the service standards and the professional courtesy and friendliness… From the start, Lilliana Kok, Event Manager, was helpful, very professional with good planning and follow up, all of which contributed very positively to the overall success of our meeting. The Curacao Marriott facility and the employees clearly exemplify the professional and helpful attitude that warrant a return to this facility, especially in their desire to want to serve and to please. Your fine hotel and staff are to be commended."

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"When deciding to break from the norm by having a destination Bat-Mitzvah my wife and I knew that coordinating such an event would require a strong liaison. Events such as this which spanned over a period of a week are never without their snafus. However, if there were any, we never knew about them. Your beautiful hotel was a perfect backdrop to what was a perfect experience for all of our guests. No request was too big or too small. We feel so strongly about the staff that we included them in our family photo album. Each of them treated us as though we were that we felt it was appropriate. Finally, I would like to thank you for giving my daughter, my family, and myself a lifetime of memories which are nothing less than perfection."

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"It is with great pleasure that I report the feedback from our group's stay at your beautiful hotel. Our beach dinner on the night of our arrival was perfectly executed, with creative decor, wonderful food, spirited entertainment, and topped off with a thrilling fireworks display... All staff, services and accommodations exceeded our expectations. I would recommend your hotel to any group who is looking for a spectacular place to have fun, relax, and be pampered. Thank you for a most delightful time."

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JW MARRIOTT CANCUN

"I was pleasantly surprised at how good Cancun looked, considering what they have been through. Other than the construction everywhere and a few brown trees, you would never know there had been a category 5. I think any groups going to Cancun after June will have a brand new, better Cancun. The whole area will be brand new, including the beach. I only saw the JW, not Casa Magna, but the hotel really looks fine. From what I understand, there wasn't much damage. It looked awesome and I think it too is just as wonderful as before. I would have no second thoughts about any groups going to Cancun. Even all the restaurants will be brand new, which is great."

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"I would like to take this opportunity to thank you for stopping by and meeting with us. We had a wonderful site visit, and I can say after being in the business for the last 24 years, this was one of the best site visits I have had, and all is due to professionalism of Ms. Karina Garate. With her organization and positive attitude we had a very successful meeting. Looking forward in working with the JW Marriott, thank you again."

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PUERTO VALLARTA
"AIG and I do not know how to thank you and the CasaMagna Puerto Vallarta for an outstanding Circle of Excellence trip. The staff at the hotel was beyond amazing. The service, professionalism was phenomenal, everyone felt special. Everything ran smoothly, because oh high rated personnel at the hotel. It’s the best place they have been to and this group travels! Thanks for making my job easier and for such a successful trip! Kudos to the staff at the CasaMagna Puerto Vallarta."

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ST. KITTS
"We at Docherty Incentives were very pleased with the unstinting cooperation we were given by your staff at the St. Kitts Marriott Resort during our recent operation of the Harvey Industries’ programs. Every request we made was answered quickly and efficiently and the smiles and friendliness of everyone with whom we had contact in the hotel made our stay all the more enjoyable and our work less onerous."

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"We wish to express our gratitude and appreciation to your staff for the excellent service we received at our Pastor’s Appreciation Banquet. Please convey our complements to the Chef and kitchen staff for preparing such a delicious meal. All the comments we have received have been favorable. Be assured that we will not hesitate to make The St Kitts Marriott Resort our venue of choice when we are hosting another event."

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"Wow!!! What a trip. I know that all the execs at Harvey and certainly all of our guests loved St Kitts. We, the working staff, loved it too, and I think that is because of nice people like you helped to make our jobs much easier. I was very impressed that whenever I needed help from Maurice, you were always there – without fail – and I want you to know how much I appreciated your great cooperation. I know that were talking in the office about getting more groups down to your beautiful little island."

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"Just a few words to thank you and your staff for all the support given to us last week during CANTO. We all ran together with one goal and this was to make this convention a great success. You have a very clean and impressive property and a staff looking out to give great service. I look forward to working more and on your property."

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"How do I begin to thank St. Kitts Marriott Resort for all their kindness to me? The accommodations were wonderful and all the little touches from the staff...the gift from the spa; the wonderful canvas bag that will come in so handy; the delightful staff throughout the hotel who were always so eager to be of assistance, from the doormen out front to the maids who did my room and left those wonderful chocolates!!!; and you and your delightful marketing staff. What fun!!! As the host hotel, you far exceeded my expectations. The crowning touch was the banquet and entertainment on Saturday night. The people of St. Kitts are warm, fun-loving and certainly proud of who and where they are. Thank you again for everything. We will be in touch."

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RENAISSANCE ARUBA
"Ford had a GREAT time in Aruba. They are shocked that we have not taken them there before and they definitely want to return. The Renaissance was SUPER and Ariana Ras was SUPERB to work with. The food on the island (and at the Renaissance) was better than our wildest expectations. I'm looking at the Renaissance for another program as well so I'll keep you posted."

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"I just wanted to take a minute to express our thanks to you and your entire staff. We have had nothing but positive comments from everyone. The property was beautiful, the staff accommodating, and the food & service at our functions were excellent. All of this just reinforces our faith in the Marriott & Renaissance properties. Please relay our thanks to everyone, and tell the GM that everyone deserves a raise."

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"Our meetings were across the street at the convention center, which was a bit of a walk, but it was beautiful weather and the walk was nice. I must say that the event staff was GREAT! We had a major change in the meeting time for the first day (from a morning meeting to an afternoon meeting) and the hotel had one day to make the change, and they responded more than exceptionally well to the change. In addition, we added high speed Internet access on the morning of the meeting, and they actually moved room locations before our meeting began to meet our accommodations. I can truly say they deserve high commendations for the way in which they responded to our every need. Ariana was great; she really went out of her way to make sure we were taken care of appropriately, even to arranging a birthday cake for one of our members on the first day.

I did get to the private island, and it was also great; very nice addition for the property. In addition we had several wonderful meals at restaurants close by the hotel. It was also nice to be in a foreign country that really was very "Americanized," even to the point that US dollars were readily accepted everywhere."

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"I cannot thank each of you enough for helping us to make the Enhanced Separation Technologies 2005 Long Range Planning Meeting the huge success that it was! I am still receiving accolades from our delegates about the beautiful facilities and friendly staff there at the Renaissance. The Resort was charming and we all loved the boat launch to the private Island – that was such an awesome sight and an exhilarating experience indeed! The conference room was well appointed and the catering staff was all top-notch. We all enjoyed the breakfasts which were, in a word delicious! I know that much time and efforts were expended in our behalf to make this conference both memorable and a very special event for all of us. I really appreciate everything that you did and for all the “special touches” – the golf cart to the conference rooms come to mind as well as the wine & cheese. It was an absolute pleasure working with each of you and I look forward to working with you again in the near future."

 
 

 
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